Privacy Policy

Last Updated: 02/28/2026

BNR Auto Care LLC (“BNR Auto Care,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://bnrautocare.com (the “Website”), submit forms, book services, or interact with our advertising and messaging.

1. Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide, including:

– Name
– Phone number
– Email address
– Service address or vehicle location
– Vehicle details
– Appointment preferences
– Any information you submit through forms or messages

Information Collected Automatically

When you visit our Website, we may automatically collect:

– IP address
– Browser type
– Device information
– Pages visited
– Referring URLs
– Cookies and tracking data

Information from Third Parties

We may receive information from:

– Meta (Facebook/Instagram) Lead Forms
– Google Ads
– Scheduling or payment platforms
– Analytics providers

2. How We Use Your Information

We use the information we collect to:

– Provide and schedule detailing services
– Respond to inquiries and customer support requests
– Send appointment confirmations and service updates
– Send marketing communications (with consent)
– Improve our Website and services
– Track advertising performance
– Prevent fraud and ensure security
– Comply with legal obligations

 3. SMS and Email Communications

By submitting your information through our Website or advertising forms, you consent to receive:

– Appointment-related messages
– Service notifications
– Customer support communications
– Marketing and promotional messages (where permitted)

Message and data rates may apply.
You may opt out at any time by replying STOP to SMS messages or using the unsubscribe link in emails.

We do not sell or share SMS consent with third parties for their marketing purposes.

4. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies (including Meta Pixel) to:

– Understand user behavior
– Improve advertising performance
– Provide remarketing and targeted ads
– Analyze Website traffic

You can control cookies through your browser settings.

5. How We Share Information

We may share your information with trusted service providers who help us operate our business, including:

– Payment processors (e.g., Square)
– Messaging providers (e.g., Twilio)
– Email service providers (e.g., Mailjet)
– Analytics and advertising partners
– Website hosting providers

We may also disclose information if required by law or to protect our rights.

We do not sell your personal information.

 6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet is 100% secure.

 7. Your Privacy Rights

Depending on your location, you may have the right to:

– Access the personal information we hold about you
– Request correction of inaccurate information
– Request deletion of your information
– Opt out of marketing communications

To exercise your rights, contact us using the information below.

8. Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

9. Children’s Privacy

Our services are not directed to individuals under 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

 11. Contact Us

If you have questions about this Privacy Policy, please contact:

BNR Auto Care LLC
Brooklyn, New York
Email: contact@bnrautocare.com
Website: https://bnrautocare.com

By using our Website or submitting your information, you consent to this Privacy Policy.